Privacy Policy
ReLoved Closet ("ReLoved," "we," "our," or "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and share information when you access or use our Platform in the United States and Canada.
1. Information We Collect
- Account information (name, email, phone number)
- Payment and payout information via Stripe Connect
- Photos, listing descriptions, messages
- Device information, IP address, analytics
- Shipping details for transactions
2. How We Use Your Information
- To operate and improve the Platform
- To process payments and transfers
- To detect and prevent fraudulent activity
- To support users and resolve disputes
- For analytics and service improvements
- To comply with legal requirements
3. Sharing of Information
We share information only with:
- Stripe (payment processor)
- Shipping providers
- Service providers that support Platform operations
- Law enforcement when required by law
We do NOT sell personal data.
4. Data Retention
We retain data as long as your account is active or as required for legal, tax, or operational reasons.
5. User Rights
U.S. and Canadian users may request:
- Access to their data
- Correction or deletion
- Export of data
- Account deletion
6. Children's Privacy
The Platform is not intended for children under 13.